At Otero Doors, we understand that roller shutters, automatic doors, and electric roller shutters are essential for the smooth operation and security of your business or property. A breakdown can be disruptive, unsafe, and costly. That’s why we offer Planned Preventative Maintenance (PPM) services and emergency callouts to ensure your doors are always in top working condition.
Emergency Callouts – Fast & Reliable Repairs When You Need Them
If your roller shutter or automatic door has broken down, you need a fast and professional solution. Our emergency callout service ensures that your doors are back up and running as soon as possible.

Over-the-phone technical support
We’ll try to diagnose and resolve the issue remotely.

Rapid response site visit
If we can’t fix it remotely, we’ll send an engineer to assess and repair the problem.

Transparent pricing
You’ll receive a clear quote for labour and parts before any work is carried out.

Expert repairs
We work on most roller shutters, electric roller shutters, and automatic doors, ensuring quick and effective solutions.

Safety first
We ensure all doors are safe to use before we leave.
A broken door can mean lost business, security risks, and potential compliance issues. Call Otero Doors for urgent repairs and expert assistance.
CALL US: 01732 753351
Planned Preventative Maintenance (PPM) – Avoid Costly Breakdowns
Regular maintenance is the best way to prevent sudden failures, extend the lifespan of your doors, and ensure compliance with legal safety standards. With our Planned Preventative Maintenance (PPM) service, you can rest easy knowing your roller shutters and automatic doors are professionally inspected and serviced.
Why Choose a PPM Plan with Otero Doors?

Legal Compliance – Ensure your doors meet BS 7036, EN 16005, and PUWER 1998 regulations.

Reduced Downtime – Catching small issues early prevents unexpected breakdowns.

Cost Savings – Regular maintenance minimises expensive emergency repairs.

Priority Callouts – PPM customers get faster response times for urgent issues.

Extended Door Lifespan – Keep your doors in top working condition for years to come.
Choose the Right Maintenance Plan for Your Business
Otero Doors offers flexible PPM packages to suit your door usage and business needs:
High Flow Package
Minimum 2-4 visits per year
Technical Support
Service Reminders
24hr Response Time Call-Out
Compliance Assessment
£POA
Low Flow Package
Minimum 1 visit per year
Technical Support
Service Reminders
24hr Response Time Call-Out
Compliance Assessment
£POA
Emergency Coverage Add-On
24hr, 365 Call Out Cover
Response Within 4hrs
Access To On-Call Engineer For Faster Resolution
£POA
Book Your Maintenance Plan or Emergency Repair Today
Don’t wait for a breakdown – protect your doors and your business with Otero Doors' expert maintenance and emergency services.